We offer a 30-day returns and exchange policy: If a product is damaged or faulty on delivery, please let us know as soon as possible. You will need to let us know within 7 days of receiving the item in order to qualify for a replacement or refund.

Our returns/exchange policy is valid for 30 days from receipt of the item. Orders returned after this date will not be refunded or exchanged and may be returned to the customer at their expense.

To be eligible for a return or refund, goods must be unopened, unused, undamaged and accompanied by proof of purchase.

For returns, please email contact@beauty-nat.com with the subject "Returns" and include your order number, name and reason for return.

We will provide you with instructions on where to send the returned goods.

Customers are strongly advised to obtain proof of postage when returning goods to avoid "lost parcel" situations.

Please note that customers are responsible for the cost of shipping returned items. If the refund is approved, it will be processed and a refund will automatically be applied to your credit card or original method of payment shortly thereafter.

I received a damaged item !

We're very sorry! We have a very strict quality control process in place, but unfortunately on very rare occasions errors can occur or items can be damaged in transit.
If you have received a faulty or damaged product, you must inform us within 7 days. We will always try to resolve the problem as quickly as possible. If you inform us after the 7 day period, we reserve the right to refuse a refund or exchange.

Once you have placed an order, you should not change your billing or shipping information. If you wish to make a change, please contact our Customer Service department at contact@corpixio.com as soon as possible during the order processing stage to indicate your request. If the parcel has not yet been shipped, we will be able to ship to the new address. However, if the parcel has already been shipped, the shipping information cannot be changed while the parcel is in transit.

Once your payment has been received, we will send you an e-mail notification to inform you of the order. You can also visit https://beauty-nat.com/ and log in to your customer account to check the status of the order at any time. If payment has been received, the order status will indicate "Processing".

Yes, once we have received an order and payment has been made, the invoice can be sent to you by e-mail.

Once we dispatch your order, you should receive a dispatch confirmation number within 48 to 72 hours by email to track your order.